2010: Staffing Reductions

Station Customer Assistants at subway stations throughout the system have been reduced. The reduced staffing of stations was necessary to help balance New York City Transit's operating budget and is part of the agency's overall cost-savings effort approved last March by the Board of the Metropolitan Transportation Authority. The 2010 locations are listed below, by borough. 

You can continue to enter and exit through the turnstiles with a MetroCard during the times posted at station entrances.  Buy MetroCard at MetroCard Vending Machines using cash or debit/credit cards, or at your neighborhood MetroCard merchant.

If you need assistance:

• use the station’s full-time entrance where a station agent is always on duty; or,
• use the intercom to talk with an agent at the full-time entrance.

Look for this sign to locate the intercom:

If you need to enter through a gate or are a Reduced-Fare customer who needs or has a return trip ticket, you must use the station’s full-time booth where an agent is always on duty.

Customers with Reduced Fare AutoGate MetroCard may enter through using AutoGate. To apply for AutoGate MetroCard click here.

Reductions by borough

Manhattan

Station Customer Assistant Reductions

Station:	Kiosk	Full-time Agent is located:
Lexington Ave-59th St	A002K	at Lexington Av & E 60 St (Downtown side)
34th St-Herald Square	A025K	at 34 St & 6 Av (SW corner)
23rd Street	A031K	Across Broadway (Uptown side)
14th St-Union Square	A033K	at 15 St & Broadway
Prince Street	A042K	Across Broadway (Uptown side)
116th Street	N029K	Across Frederick Douglass Blvd (Downtown side)
81st St-Museum of Natural History	N045K	at 81 St & Central Park West
42nd St-Port Authority Bus Terminal	N062K	at 41 St or 42 St & 8 Av
34th St-Penn Station	N067K	at 34 St & 8 Av (Uptown side)
47th-50th Sts-Rockefeller Center	N501K	at 49 St & 6 Av
34th St-Herald Square	N505K	at 34 St & 6 Av (NW corner)
14th Street	N510K	at 14 St & 6 Av NW corner (Downtown side)
14th Street	R128K	at 14 St & 7 Av
23rd Street	R132K	Across 7 Av (Downtown side)
34th St-Penn Station	R142K	at 33 St & 7 Av
Times Square-42nd St	R143K	at 42 St & 7 Av
Times Square-42nd St	R148K	at 42 St & 7 Av
66th St-Lincoln Center	R159K	Across Broadway (Downtown side)
72nd Street	R161AK	Across 72 St
79th Street	R163K	Across Broadway (Downtown side)
86th Street	R165K	at 86 St & Broadway (Downtown side)
137 St	R175K	across Broadway (Downtown side)
145 St	R177K	across Broadway (Downtown side)
157 St	R179K	across Broadway (Downtown side)
168th Street	R182K	Across St Nicholas Av
Fulton St	R208K	across Broadway (Uptown side)
Grand Central-42nd St	R236K	at 42 St & Park Av (enter in Grand Central Term)
110th Street	R253K	Across Lexington Av (Downtown side)
116th Street	R257K	Across Lexington Av (Downtown side)

 

 

Brooklyn

Station Customer Assistant Reductions

Station:	Kiosk	Full-time Agent is located:
Coney Island-Stillwell Ave	G001K	at Stillwell Av & Mermaid Av in Bus Terminal
Grand Street	H016K	Across Bushwick Av (Manhattan-bound side)
Halsey St	H030K	at George St & Wyckoff Av (Manhattan-bound side)
Marcy Avenue	J002K	Across Broadway (Manhattan-bound side)
High Street	N101K	at High St & Cadman Plaza West
Jay St-Borough Hall	N102K	at Willoughby St & Jay St
Clinton-Washington Aves	N112AK	at Clinton Av & Fulton St (Manhattan-bound side)
Nostrand Avenue	N117K	across Fulton St (Manhattan-bound side)
Kingston-Throop	N118	at Throop Av & Fulton St (Manhattan-bound side)
Bergen St	N531K	across Smith St (Manhattan-bound side)
Hoyt Street	R605K	Across Fulton St ( Brooklyn-bound side)

 

 

Bronx

Station Customer Assistant Reductions

Station:	Kiosk	Full-time Agent is located:
161st St-Yankee Stadium	N205K	at River Av & 161 St
Prospect Av	R315K	across Westchester Av (Manhattan-bound side)
Simpson St	R317K	across Westchester Av (Manhattan-bound side)
174th Street	R321K	Across Southern Blvd (Manhattan-bound side)
Brook Av	R403K	across E 138 Street (Manhattan-bound side)
East 149th Street	R409K	Across Southern Blvd (Manhattan-bound side)

 

 

Queens

Station Customer Assistant Reductions

Station:	Kiosk	Full-time Agent is located:
46 St	N317K	across Broadway (Manhattan-bound side)
Northern Blvd	N319K	across Broadway (Manhattan-bound side)
Jackson Heights-Roosevelt Ave	N323K	at Roosevelt Av & Broadway
Vernon-Jackson	R503K	across 50 Avenue (Manhattan-bound side)
Jamaica Center-Parsons/Archer	N607K	at Parsons Blvd & Archer Av